{"id":9982,"date":"2024-09-23T23:29:36","date_gmt":"2024-09-23T22:29:36","guid":{"rendered":"https:\/\/cms.scantrust.com\/?page_id=9982"},"modified":"2024-09-27T16:23:13","modified_gmt":"2024-09-27T15:23:13","slug":"scantrust-portal-privacy-notice","status":"publish","type":"page","link":"https:\/\/cms.scantrust.com\/scantrust-portal-privacy-notice\/","title":{"rendered":"Scantrust portal privacy notice"},"content":{"rendered":"\n\n\n\n\n\n
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\n\t\t\t\t\n \n Scantrust portal privacy notice\n <\/h1>\n\n\n

Last update: June 18th, 2024<\/p>\n

This privacy notice informs you about how Scantrust collects, uses, and protects your personal data when you make use of the Scantrust platform.<\/p>\n

The data controller responsible for your personal data is:<\/b><\/p>\n

Scantrust S.A. <\/b>[\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d]<\/p>\n

EPFL Innovation Park, PSE-D
\nCH-1015 LAUSANNE
\nSwitzerland<\/p>\n

contact@scantrust.com<\/a><\/p>\n

1. How we use your personal data<\/h1>\n

1.1 We use your personal data to enable you create an account and log you in to the platform as an administrator or user. To create an account, you will have to provide an email address, password, the name of your organisation and role. We rely on the performance of a contract to process this information. Customers who make use of the Scantrust platform are able to also use the Scantrust enterprise App on the go. We require login credentials to secure customers’ enterprise accounts both on the Scantrust platform and the Scantrust enterprise application. We will retain this information until the end of the customer relationship \/ contract.<\/p>\n

1.2 To ensure the security of the platform and assess, detect and prevent system attack and abuse, we process your IP address and delete it after 100 days. We also maintain server logs and rely on our legitimate interest to secure our software environment and infrastructure. We process the scan time, device model, serial number, scan reason (query or verify) and IP address for this purpose and delete the information after 100 days.<\/p>\n

1.3 We make use of tracking technologies to remember user preferences, maintain sessions and track user behaviour on the platform. Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting help us achieve this purpose. We process usage data such as IP address, time of request, mode of server request, country, type of browser, type of operating system and session duration. We retain this information for the duration of the user\u2019s session only. We do this in our legitimate interest to gather usage data for continuous platform improvement.<\/p>\n

1.4 In order to grant access to the staging environment on the Scantrust platform before going live, we collect your first and last name, email address, job title, the name of your organisation and phone number. We rely on the performance of a contract for granting access to our staging environment. We retain this information until the end of the customer relationship.<\/p>\n

1.5 When you request help or support, we respond to ensure that you receive the help you have requested and that you are able to continue the seamless use of the Scantrust platform. In order to provide support, we process your name, email address, the name of your organisation, the type of enquiry (general, product feedback, billing, change request, onboarding\/training, etc.), business impact (urgent, high, medium, low), company plan (Scantrust enterprise, etc.), the support request message and any attachments (file, image) you include in your message. We rely on the performance of a contract in providing the support you request. Information is deleted after the end of the customer relationship.<\/p>\n

2. Cookies and tracking technologies<\/h1>\n

As stated in section 1.3, we make use of cookies and other tracking technologies to gain insight into usage patterns. The table below highlights the cookies and trackers we make use of on the Scantrust platform:<\/p>\n

 <\/p>\n\n\n\n\n\n\n
Cookie or tracker<\/b><\/th>\nProvider<\/b><\/th>\nType<\/b><\/th>\nCategory<\/b><\/th>\nDuration<\/b><\/th>\n<\/tr>\n<\/thead>\n
Google Analytics<\/td>\nGoogle<\/td>\nPersistent<\/td>\nAnalytics<\/td>\nUntil device cache is cleared i.e as long as the tracker is retained on the device<\/td>\n<\/tr>\n
Plausible<\/td>\nPlausible<\/td>\nPersistent<\/td>\nAnalytics<\/td>\nUntil device cache is cleared i.e as long as the tracker is retained on the device<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

When you make use of the Scantrust platform, your personal data may be transferred to, and processed in, countries outside of the EU. These transfers are conducted in compliance with the GDPR. We take measures to safeguard your data by implementing appropriate safeguards, such as:<\/p>\n