Over the past five years, successful beauty and personal care brands have found ways to tap into the rapid rise of social commerce and changes in consumer preferences for safer, more sustainable, and personalized products. Brands like L\u2019Oreal, Clinique, ISDIN, Vaseline, and Natrue are differentiating themselves by embracing connected packaging technology, including QR codes<\/a>, to drive better results for their loyalty and rewards programs. And some brands like L\u2019Oreal are going all-in on QR codes over the next few years.<\/p>\n \u201cWe already have 1.5 billion products from 41 brands equipped with QR codes, and we\u2019re committed to meeting the challenge of integrating them into all our products,\u201d said St\u00e9phane Lannuzel, director of the Beauty Tech program at L\u2019Or\u00e9al, in an interview with Les Echos<\/a>.<\/p>\n In this article, we explore the underlying trends that are driving brands to implement QR codes on their product packaging<\/a>, and detail real-world examples and case studies where these initiatives are forging a deeper connection with their customers and drive better business results.<\/p>\n<\/div>\n\n\t\t<\/div>\n\n\n\n\n\n\n\n\n According to a Bit.ly report<\/a>, in 2023, consumer goods companies were one of the fastest-growing segments in terms of QR code usage, with usage up 88% year-on-year.<\/p>\n As mobile web technology improves, brands are increasingly using QR codes to drive customers to more personalized and immersive mobile web experiences<\/a> on par with those delivered by a native mobile app.<\/p>\n Clinique’s ClinicalReality AR <\/a><\/strong>is an example of this. In the past, such an experience would have\u00a0 only been possible within a native app. Today, it’s possible within a mobile web experience, and promoted via QR code.<\/p>\n Given that 70% to 80% of users who visit an app store page don\u2019t complete app install<\/a>, by not requiring an app download, campaigns like this one benefit from significantly improved registration and engagement rates.<\/p>\n<\/div>\n\n\n Consumer goods companies are doubling-down on QR codes (literally)\n <\/h2>\n<\/div>\n\t\t\t\n